EASTERN NIGHT · SUPPORT
A little help.
Then back to quiet.
Eastern Night is being prepared for iPhone. There is no public store download yet.
How do I start?
On Tonight, choose a sound and tap Begin evening ritual. Sound starts with a 90-second introduction: leave one thing for tomorrow, soften your shoulders, then breathe comfortably. It moves into quiet listening automatically. Skip at any time, or use Just listen to the sound for direct playback.
Can I set a bedtime reminder?
Open Your bedtime plan, enter your target bedtime and save. You can enable one silent notification per day at that time, or choose twice daily to add a wind-down reminder. Permission is requested only when you enable it. The wind-down reminder uses the 15, 30 or 60 minute lead time you select. Reminders work locally on iOS and Android, not in the browser preview. Change the time or turn reminders off in the same screen. Reopen after changing time zones. System settings can delay or hide delivery.
Can I record how I felt in the morning?
In Journey, choose Rested, Okay or Tired, or skip. You can change today’s entry. The seven-day summary counts only actual entries and does not score sleep quality. Enable the separate morning reminder in Your bedtime plan only if you want it. Delete morning reflections from Journey or use Reset app data to clear all local records.
How does the timer work?
The free timer is 15 minutes per session. Membership unlocks 30 and 60 minutes; select a longer timer to view membership before you begin. The sound fades gently during its final 15 seconds. Pause keeps your current position; changing the sound or timer starts a new listening period. There is no automatic replay after the timer ends.
Why has a listening night not appeared?
A night is recorded after at least five minutes of actual listening, which can be split across sounds. Paused time does not count. A listening night changes at 4 a.m. in your device’s time zone. A continuous session belongs to the night on which it started.
These are listening records, not sleep measurements. Very short sessions or an app force-close before a save can leave an incomplete record.
How does the guided program work?
Open 28 quiet evenings on Tonight or Journey. Start the program when you are ready; earlier listening does not count toward it. One small action accompanies each qualifying listening night. There is no deadline and missed days do not reset progress. The full program requires membership. Weekly reflections compare your actual listening records and offer an optional next step. They remain available after you finish the 28 evenings.
How do I manage membership?
Open Eastern Night membership from the information screen, a member timer or the guided plan. Prices, billing periods and eligible trials are shown before purchase. Restore purchases uses your original store account. Use Manage or cancel subscription to open Apple or Google settings. Resetting local data does not cancel billing. Offline membership can use an already verified, unexpired subscription; reconnect to refresh access after renewal.
Does it work offline?
Five core sounds, short guidance and the Chinese and English bedtime stories are included and work offline. Other sounds can play online immediately and are downloaded automatically over Wi-Fi after you begin using the app. Online playback may use mobile data. Turn automatic downloads off or remove downloaded sounds in Offline sounds. Completed downloads are reused offline; the system may clear them when storage is low. On iPhone the current download may continue in the background. Reopen the app if the system pauses the queue. Interrupted files may need downloading again. Website links and email support require internet access.
The sound stopped
Check whether the timer ended or an audio device disconnected. Calls and other audio can interrupt playback. Open Eastern Night, reconnect your headphones if needed, and resume when you are ready. Keep the volume comfortable.
What can I share?
Journey provides an optional text summary with a preview. Opening the share sheet does not publish it; you choose the destination and complete the action yourself.
How do I delete my data?
Use Delete listening history in Journey to clear just the records. For history, favorites and preferences together, open the information button and choose Reset app data. This cannot be undone.
Languages
The app follows your device language or a selected preference. Some interface labels have translations; descriptions and readings are currently primarily in English. Full translations will be listed only after review.
Contact support
Include your app version, device model, operating system and a brief description of the issue. Please do not include private health information.
Eastern Night supports relaxation and bedtime routines. It does not diagnose or treat sleep conditions.